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/ ML Engineering / Senior Machine Learning Engineer, CX
Senior Machine Learning Engineer, CX
Coinbase · Remote, United States
◉ Remote
◆ ML Engineering ▣ Full-time ⏫ Senior $ USD 191.3k-225k/year
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This senior role is on the CX Intelligence Engineering team at Coinbase. The team builds AI systems that link the Help Center, chatbots and agent workflows.
- Design multi-agent frameworks for customer support automation
- Build agent assist tools for human support staff
- Implement language model actions that run securely
- Test and monitor model quality in production
Requirements
- Experience building LLM based products
- Strong Python and backend skills
- Understanding of security and compliance needs
This is a remote full time position at senior level, based in Remote, United States.
Day to day work includes writing production code, reviewing model results and working with product teams on releases.
Candidates should check the full posting for exact qualifications, pay and benefits.
Application steps, interview stages and start dates are listed on the original posting.
Apply on the company's careers page.
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