Platform for building internal business tools quickly on top of company data
San Francisco, US
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Sierra
AI customer service agents that talk to customers on behalf of brands
San Francisco, US
Founded 2023
201-500 employees
About
Sierra builds AI agents that handle customer service for companies. Bret Taylor and Clay Bavor founded the company in 2023. Taylor is a former co-chief executive of Salesforce and chair of the OpenAI board, and Bavor led virtual reality and other projects at Google for many years. Sierra is based in San Francisco.
A company uses Sierra to build an agent that speaks with its customers by chat or phone. The agent can answer questions, look up orders, process returns, change subscriptions and take other actions by connecting to the company's own systems. Businesses set the agent's tone, rules and limits, and they can test changes before release.
Sierra charges based on outcomes, such as a resolved conversation, rather than per seat. Bret Taylor and Clay Bavor run the company together. Its customers include well known consumer brands in retail, media, telecoms, financial services and health. The company has raised several funding rounds and remains privately held.
A company uses Sierra to build an agent that speaks with its customers by chat or phone. The agent can answer questions, look up orders, process returns, change subscriptions and take other actions by connecting to the company's own systems. Businesses set the agent's tone, rules and limits, and they can test changes before release.
Sierra charges based on outcomes, such as a resolved conversation, rather than per seat. Bret Taylor and Clay Bavor run the company together. Its customers include well known consumer brands in retail, media, telecoms, financial services and health. The company has raised several funding rounds and remains privately held.
Contact Sierra
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