Uber Eats is a food and grocery delivery app made by Uber. It started in 2014 as UberFRESH in Santa Monica and launched as Uber Eats in 2015. It now runs in many cities across the US, Canada, the UK, Europe and Australia.
Customers browse local restaurants, order through the app and track their courier on a map. Uber Eats also delivers groceries, alcohol where allowed, convenience store items and pharmacy products from partner stores. Pick up orders let people skip the delivery fee. Couriers are independent contractors who use the Uber driver app to accept deliveries. Restaurants pay a commission on each order and can buy ads inside the app.
The app is free to download. Customers pay for their food plus delivery and service fees, which vary by distance and demand. Uber One is a monthly or yearly membership that removes delivery fees on eligible orders and gives discounts on Uber rides. Uber Eats runs on iOS, Android and the web. It competes with DoorDash in North America and with Deliveroo and Just Eat in the UK and Europe.