WhatsApp is a messaging app owned by Meta. People use it to send text and voice messages, make voice and video calls, and share photos, documents and their location. Jan Koum and Brian Acton launched it in 2009. Facebook, now Meta, bought the company in 2014.
Accounts are tied to a phone number. Messages and calls between people are end-to-end encrypted by default, using the Signal Protocol. Group chats, Communities and Channels let people talk to larger groups or follow updates from organisations. Status lets users post photos and short videos that disappear after 24 hours.
The app is free for personal use and carries no ads in chats. WhatsApp Business is a separate free app for small firms, and larger companies pay to use the WhatsApp Business Platform to message customers. WhatsApp runs on iOS and Android, with desktop apps for Windows and Mac and a web version that links to the phone. It is the main messaging app in much of Europe, Latin America and South Asia, and it is widely used in the UK, Canada and Australia.