United Parcel Service, known as UPS, is an American logistics company headquartered in Atlanta, Georgia. Jim Casey founded it in Seattle in 1907 as a messenger service. The company reports in dollars and employs a very large workforce across the world. Carol Tome became chief executive in 2020. UPS runs a hub in Louisville, Kentucky, that sorts packages overnight.
UPS delivers packages by ground and air in more than 200 countries and territories. It runs a large fleet of brown delivery trucks and its own cargo airline, UPS Airlines. Its business units include supply chain services, freight forwarding and the UPS Store retail chain.
The company went public in 1999 and trades on the New York Stock Exchange. It employs a large unionized workforce through its agreement with the Teamsters. UPS bought the health care logistics firm Andlauer in 2025. It handles a large number of parcels each day. UPS Capital offers insurance and financing services to businesses. Competitors include FedEx, DHL and Amazon Logistics.