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Duarte Pinheiro
For seven years, the night desk of a small guesthouse in Porto was Duarte Pinheiro's job. He sorted out lost bookings, dead chargers and guests who couldn't get online. Now he writes about travel and the internet side of it: booking sites, eSIMs, airline apps, the fees that show up at checkout and where to eat once you land. He still keeps a drawer of plug adapters that guests left behind.
Portugal
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